Rental Terms & Conditions

Terms and Conditions for Batam Car Rental

For your comfort and smooth service, please pay attention to the following terms and conditions before renting a vehicle:

1. Payment

• Vehicle rental payment is made in advance (full payment) before the vehicle is used.
• If the renter returns the vehicle earlier than the agreed rental time, the rental fee that has been paid cannot be refunded.
• Deductions or refunds only apply if agreed in writing by the service provider.

2. Renter's Responsibility

• All forms of damage, loss, or accidents that occur during the rental period are the sole responsibility of the renter.
• Repair or replacement costs will be charged to the renter according to the level of damage.
• During the vehicle repair process, the rental fee continues to run according to the initial contract duration.

3. Time and Excess Usage

• Vehicle usage is calculated per day (maximum 12 hours), unless otherwise agreed.
• Excess usage time will be charged an additional IDR 50,000 per hour.
• If the excess is more than 4 hours, it will be calculated as 1 additional day of rental.

4. Service with Driver (Include Driver)

• Renter has the right to determine the schedule and destination of the trip as long as it is within the agreed rental time.
• Additional charges may be applied if there are changes in route, time, or travel area that far exceed the initial agreement.
• The driver has the right to refuse trips that are considered dangerous to safety or violate the law.

5. Vehicle Usage

• Vehicles are only used for personal, business, or legitimate tourism purposes.
• Not allowed to be used for illegal activities, racing, or re-rented to other parties.
• Renters must maintain the cleanliness and condition of the vehicle during the rental period.

6. General Terms

• By making a booking and payment, the renter is deemed to have read, understood, and agreed to all these terms and conditions.
• The provider has the right to update or change these terms at any time without prior notice.

Contact Information

For questions about these terms, please contact us:

Email: cvreborntransport@gmail.com

Phone: +62 82279036346

WhatsApp: +62 82279036346