Reborn Transport Terms & Conditions

Rental Terms & Conditions

Please read these terms and conditions carefully before renting our vehicles

Terms and Conditions for Batam Car Rental

For your comfort and smooth service, please pay attention to the following terms and conditions before renting a vehicle:

1. Payment

  • Vehicle rental payment is made in advance (full payment) before the vehicle is used.
  • If the renter returns the vehicle earlier than the agreed rental time, the rental fee that has been paid cannot be refunded.
  • Deductions or refunds only apply if agreed in writing by the service provider.

2. Renter's Responsibility

  • All forms of damage, loss, or accidents that occur during the rental period are the sole responsibility of the renter.
  • Repair or replacement costs will be charged to the renter according to the level of damage.
  • During the vehicle repair process, the rental fee continues to run according to the initial contract duration.

3. Time and Excess Usage

  • Vehicle usage is calculated per day (maximum 12 hours), unless otherwise agreed.
  • Excess usage time will be charged an additional IDR 50,000 per hour.
  • If the excess is more than 4 hours, it will be calculated as 1 additional day of rental.

4. Service with Driver (Include Driver)

  • Renter has the right to determine the schedule and destination of the trip as long as it is within the agreed rental time.
  • Additional charges may be applied if there are changes in route, time, or travel area that far exceed the initial agreement.
  • The driver has the right to refuse trips that are considered dangerous to safety or violate the law.

5. Vehicle Usage

  • Vehicles are only used for personal, business, or legitimate tourism purposes.
  • Not allowed to be used for illegal activities, racing, or re-rented to other parties.
  • Renters must maintain the cleanliness and condition of the vehicle during the rental period.

6. General Terms

  • By making a booking and payment, the renter is deemed to have read, understood, and agreed to all these terms and conditions.
  • The provider has the right to update or change these terms at any time without prior notice.

Contact Information

For questions about these terms, please contact us:

Email: cvreborntransport@gmail.com

Phone: +62 82279036346

WhatsApp: +62 82279036346

Ready to Book Your Service?

Get in touch with us for instant booking or a customized quote